Payment and Shipping

The following conditions are valid:

Shipping terms

We globally ship our products. Within Germany and Austria the parcels are despatched by DHL and Hermes – also to freight stations. Orders from abroad are also normally despatched by post/DHL/Hermes. All items are despatched insured.

Shipping Costs (including the VAT)



Eyelashes/ Glue/ Brushes   
Cosmetics/Accessories etc.   

3,90 €
EU + Switzerland 8,90 €
Worldwide 10,90 €


Delivery times

The delivery within Germany needs 1-3 days, deliveries abroad need 5-7 days after the confirmation of order (in case of an agreed prepayment after a received payment), as far as there is not given any other time in the item description.
Please keep in mind that deliveries do not take place on sundays and bank holidays.

We inform you about the availability of products and the possibilites of collection by mail in case of collection by the customer. In this case, no shipping costs will be charged.

Terms of payment

Concerning deliveries within Germany you have the following payment possibilities:

-  launch at collection
-  advance payment per credit transfer
-  payment per Paypal

Concerning deliveries abroad you have the following payment possibilities:

-  advance payment per credit transfer
-  payment per Paypal

Our shop system separately gives an overview, for your information, about the accruing shipping charges, before sending the order. Questions on the subject of shipping costs are answered by our support at any time. By the way, the general standards and terms are valid.

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* all prices incl. VAT and excl. shipping