Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world. Within Germany and Austria the parcels are despatched by DHL and Hermes – also to freight stations. Orders from abroad are also normally despatched by post/DHL/Hermes. All items are despatched insured.
Dispatch Costs (including of legally applicable VAT)
Eyelashes/ Glue/ Brushes
|EU + Switzerland||8,90 €|
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days,for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date ofthe payment instruction). Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Terms of payment
For domestic deliveries (Germany) the following payment options are available:
- payment per credit card
- advance payment per credit transfer
- payment per Paypal
- Payment in cash at the time of collection
In case of deliveries to a foreign country, you have the following payment options:
- prepayment via transfer
- payment via Paypal
Our shop system separately gives an overview, for your information, about the accruing shipping charges, before sending the order. Questions on the subject of shipping costs are answered by our support at any time. By the way, the general standards and terms are valid.